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Custom objects

How to create a custom object

Go to Settings › Objects, click Add Custom Object, enter the singular and plural names, label the primary field (e.g. "Property name"), pick an icon and description, and click Create Custom Object. The object then appears in the left menu.

Updated on

Before you start

  • You need to be an account administrator.
  • Decide on the singular and plural names (e.g. "Property" / "Properties") and which piece of data identifies each record (the primary field, e.g. "Address" or "Reference").
  • Check that you don't already have 10 objects: that's the maximum per account.
Where to find it

Settings › Objects › Add Custom Object

Step by step

Create the object

  1. In the left menu, open Settings and click Objects.
  2. Click Add Custom Object.
  3. Enter the singular name (e.g. "Pet") and the plural name (e.g. "Pets").
  4. Review the automatically generated internal name. If you want to change it, click the </> icon next to it before saving: once created, it can't be changed.
  5. Label the primary field (e.g. "Pet name" or "Chip number"). This is the field that identifies each record and shows in every list. It can't be changed later either.
  6. If the primary field must never repeat (a license plate, a policy number), check Mark Primary Field as Unique.
  7. Choose an icon and write a short description so your team understands what the object is for.
  8. Click Create Custom Object.

Edit the object

  1. In the Objects list, click the object to open its details.
  2. Change what you need (name, icon, description) and save.
  3. The object's tabs let you manage its fields and its associations with other record types.

Delete an object (irreversible)

  1. In the Objects list, click the three dots next to the object's name.
  2. Choose Delete.
  3. Type DELETE to confirm.

Tips

  • After creating the object, the next step is adding the fields you need (price, breed, date…) under Settings › Custom Fields.
  • If you'd rather not start from scratch, choose Use a template instead of building by hand: it comes with objects, fields and associations for your industry.
  • The object's name shows up in menus, workflows and forms; use the words your team already uses every day.

Common problems

  • I can't change the internal name or the primary field → That's only possible at creation. If you made a mistake, delete the object (while it has no records) and create it again.
  • I deleted the object and lost the records → Deleting an object removes every record, association, field and workflow tied to it, with no recovery. Export what you need before deleting.
  • The Add Custom Object button isn't there → You've reached the 10-object limit or you don't have administrator permissions.
  • My team can't see the object → The object appears in every user's left menu, but only administrators can edit it. Ask them to refresh the page.

Frequently asked questions

Who can create custom objects?

Only account administrators. Other users can view and use the records.

How many objects can I have?

Up to 10 per account.

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