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Performance and browser

How to allow third-party cookies and cross-site tracking in your browser

If part of Elooo System won't load or doesn't keep you signed in, allow third-party cookies in your browser. In Safari, go to Settings › Privacy and uncheck Prevent cross-site tracking.

Updated on

Before you start

  • You need access to your browser settings on your computer.
  • Some features that load content from another address inside Elooo System need these cookies to work.
Where to find it

Safari › Settings › Privacy › Prevent cross-site tracking

Step by step

Safari on Mac

  1. Open Safari.
  2. In the top menu, click Safari › Settings (or Preferences). You can also press Cmd + ,.
  3. Open the Privacy tab.
  4. Uncheck Prevent cross-site tracking.
  5. Close the settings window and refresh the Elooo System page.

Chrome

  1. Click the three dots in the top right › Settings.
  2. Open Privacy and security › Third-party cookies.
  3. Choose Allow third-party cookies, or add the Elooo System address to the list of allowed sites.
  4. Refresh the Elooo System page.

Tips

  • If you don't want to allow third-party cookies on every site, in Chrome just add the Elooo System address to the exceptions list.

Common problems

  • It still doesn't load after changing the setting → Refresh the page with Cmd + Shift + R (Mac) or Ctrl + F5 (Windows) and, if needed, clear the site's cache.
  • I can't find the option in Safari → Make sure you're on the Privacy tab of Safari's settings, not in System Settings.
  • It also fails on my phone → On iPhone, go to Settings › Safari and turn off Prevent Cross-Site Tracking.

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