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Calendar settings

How to set buffers between appointments and minimum notice

Edit the calendar in Settings › Calendars. In Availability, set the pre buffer and post buffer for each appointment; in Booking Rules, set the minimum scheduling notice and the date range clients can book within.

Updated on

Before you start

  • You need permission to edit the calendar.
  • Set your working hours first (Availability tab).
  • Decide how much time you need before and after each appointment (prep, travel, room cleanup, notes).
Where to find it

Settings › Calendars › Edit › Availability / Booking Rules

Step by step

Buffer before and after appointments

  1. In the left menu, open Settings and click Calendars.
  2. Find the calendar and click Edit.
  3. Open the Availability tab.
  4. Find Pre buffer time (time reserved before the appointment) and Post buffer time (time reserved after it).
  5. Set a duration for one or both. For example, 15 minutes after each appointment.
  6. Click Save.
  7. To remove a buffer, come back here, set it to 0 and save.

Minimum notice and date range

  1. On the same calendar, open the Booking Rules tab.
  2. In Minimum scheduling notice, enter how far in advance clients must book (for example, 2 days). Slots before that are hidden.
  3. In Date Range, enter how many days ahead the calendar is open for booking.
  4. If you want the range to count only the days you work (no weekends or closed days), turn on Count available days only, right below the date range.
  5. Click Save.

See buffers on the calendar

  1. Open Calendars in calendar view (day or week).
  2. Click Manage view and turn on Show buffer time.
  3. Buffers show as blocks around each appointment. Turning this off only hides them: they still apply.

Tips

  • Using both a pre and a post buffer can remove slots that look free. If you want as many slots as possible, use only one.
  • Minimum notice counts calendar days, weekends included, even if you're closed.
  • With Count available days only off, a 2-day range viewed on a Friday can show no slots at all (Saturday and Sunday use up the range). Turn it on to avoid that.
  • On team calendars, buffers each person has on other calendars also count toward their availability.

Common problems

  • There's a gap in my schedule but clients can't book it → The gap isn't long enough for the appointment plus its buffers. Shorten or remove one of the buffers.
  • Clients see no available days → The date range is short and is being used up by closed days. Increase it or turn on Count available days only.
  • I turned on Count available days only and the calendar went empty → The calendar has no weekly hours set. Set your days and hours in Availability.
  • Clients book at the last minute → Set a minimum scheduling notice in Booking Rules.

Frequently asked questions

Does changing a buffer affect existing appointments?

The appointments stay, but the open slots around them are recalculated with the new buffer.

Does a fully booked day count toward the date range?

Yes. It counts as an available day but shows no open slots.

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