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Calendar settings

How to set your calendar's available days and hours

In Settings › Calendars, edit the calendar, open Availability and set each person's Weekly Working Hours. For holidays, time off or special days, use Date-Specific Hours, which replace the weekly hours on that date.

Updated on

Before you start

  • You need permission to edit the calendar.
  • The calendar must already have at least one team member assigned.
  • Have each person's usual hours and any exception dates (holidays, time off, extended days) at hand.
Where to find it

Settings › Calendars › Edit › Availability

Step by step

Weekly Working Hours (repeats every week)

  1. In the left menu, open Settings and click Calendars.
  2. Find the calendar and click Edit (pencil icon).
  3. In the left menu, choose Availability.
  4. Under Booking Availability, click the team member's name. A side panel opens.
  5. In Weekly Working Hours, click Edit and set the start and end time for each day. Leave the days you don't work switched off.
  6. If several days share the same hours, use Copy to apply them to the other days.
  7. Click Save.
  8. On a team calendar, repeat steps 4 to 7 for each staff member.

Date-Specific Hours (exceptions)

  1. On the same Availability page, go to the Date-Specific Hours section.
  2. Click + Add Date-Specific Hours.
  3. In the date picker, select one or more dates.
  4. Set the start and end time for those dates, or mark them as unavailable (for example, a public holiday).
  5. Click Save. Consecutive dates are grouped into a single range; you can edit or delete each one later.

Tips

  • Date-Specific Hours fully replace the weekly hours on that date. To extend a day, enter the whole range (for example, 9:00–20:00), not just the extra hours (17:00–20:00).
  • For a personal commitment on a working day (for example, 12:00 to 15:00), use a date-specific entry instead of creating an appointment to block the time.
  • If you need to change hours for several staff members at once, use bulk edit in the Availability tab.

Common problems

  • My normal hours disappeared on one day → That day has Date-Specific Hours, which take priority. Edit the date and enter the full range you want, or delete the exception.
  • I set my hours but the link still shows no slots → Make sure you saved and that you edited the right calendar. Also see the article on missing time slots.
  • I work every other week and can't set it up → Weekly hours only repeat every week. Use Date-Specific Hours for each day you work, setting up the coming months in advance.

Frequently asked questions

Do Date-Specific Hours delete existing appointments?

No. They only change which slots are open for new bookings.

Can each staff member have different hours?

Yes. On team calendars, each member has their own weekly hours and date-specific entries.

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