Online store
Sell physical and digital products with cart and shipping.
15 articles
No results. Try different words.
- How to accept cash on delivery or another manual payment in your storeGo to Payments › Integrations › Manual Payment Methods, enable Cash on Delivery or create a custom method, write the instructions and enable it for the online store. When you receive the money, open the order in Payments › Orders and click Collect Payment.
- How to choose which products appear in each storeTurn on Include in Online Store on the product in Payments › Products so it can be listed in stores. Then go to Sites › Store › (open the store) › Products and toggle each product on or off for that store; changes save automatically.
- How to create a custom product pageGo to Sites › Store › (open the store) › Add New Page, turn on Custom Product Details Page and pick the products. The page starts as a copy of the default product page; edit it, save and publish. Clicks on those products will open the new page.
- How to create product collections and show them in your storeCreate the collection in Payments › Products › Collections (name, image, SEO title and description, handle). Then, in the store builder, add the Collections List element, click each card and pick the real collection to display. Save and publish.
- How to create your online store on a websiteGo to Sites › Store, click Complete Setup and follow the assistant, or open the website in the builder and drag a Store element (Cart, Collections List…) onto the page. The store is created with its 5 required pages; products come from Payments › Products.
- How to customize your store's checkout pageGo to Sites › Store, open the store, edit the Checkout page and click the Checkout element. In the right panel, set fields as mandatory, optional or hidden, choose shipping countries, customer notes, terms acceptance, coupons, text and colors. Save and publish.
- How to enable and moderate product reviews in your storeIn the store builder, select the product details or product list element and turn on Show Reviews and Ratings. Customers write reviews at the bottom of the product page; approve them in Payments › Products › Reviews, where you can also reply or move them to trash.
- How to fulfill a store order: mark as shipped, tracking and packing slipGo to Payments › Orders, open the store order, click Fulfill, pick the items and quantities, add the tracking number, carrier and tracking URL and confirm. Use Print Shipping Label to download the packing slip as a PDF.
- How to improve SEO for your store productsGo to Payments › Products, open a product with Include in Online Store turned on and, under Search Engine Listing, fill in the SEO title, SEO description and handle (the product URL). The featured image is the one shown in the search preview.
- How to manage stock, SKU and weight for your store productsGo to Payments › Products › Inventory, update the quantity of each variant, turn on Continue selling when out of stock if you want, and click Save. SKU, weight and dimensions are filled in on each product price/variant page.
- How to offer pickup in store instead of shippingGo to Payments › Settings › Shipping & Delivery › Pickup & Store, create a pickup location with address, instructions, preparation time, cost and taxes, and enable it. At checkout, customers can then choose Pickup in Store and the shipping section disappears.
- How to recover abandoned carts in your storeGo to Payments › Settings › Notifications, turn on Abandoned Cart emails and choose the template, subject and send delay. To view and export abandoned carts or copy the recovery link, use Payments › Orders › Abandoned Checkouts.
- How to sell digital products (downloadable files) in your storeGo to Payments › Products, open the product, open the variant/price, set the type to Digital under Shipping and Delivery and upload the files (up to 10, 100 MB each). Turn on the Order Confirmation Email in Payments › Settings › Notifications: that's how customers access their downloads.
- How to set up shipping zones and rates for your storeGo to Payments › Settings › Shipping & Delivery, click Add Zone, name it, pick the countries (or states/provinces) and click Add Rate to set the price. Rates can be conditional on order total or weight, for example free shipping above a certain amount.
- How to suggest related products on the product pageIn the store builder, open the Product Details page, select the details element and turn on Show related products. Set how many products, the columns and the heading, then save and publish. Suggestions come from products that share collections with the open product.